Start with the actual problem
Listen to the people doing the work. Look for the assumptions and constraints underneath the first request.
Drawn to hairy problems.
I’m a Boston-based product and operations leader, consultant, and app builder.
My eclectic career has spanned nonprofit software, public-service delivery, organizational change, and applied research. I spent the first five years of my career working with young people before moving into software. Since then, I’ve been a product manager at EveryAction / NGP VAN (now Bonterra), a Strategic Initiatives Manager in Mayor Wu’s office, and Boston’s Senior Director of Product for Licensing & Permitting. Along the way, I earned a master’s in policy and planning at Tufts.
Today, I do strategic operations and product consulting, and I’m building Justus, an AI fitness coach.
Education
Tufts University · 2021–2023
MA, Urban & Environmental Policy & Planning
Yale University · 2007–2011
BA, Anthropology
I bring a beginner’s mind and determined optimism.
Make the thinking visible
Unpack decisions, surface risks, and invite people to challenge the approach.
Keep learning while doing
Use plans as living tools. Build, test, learn, and adjust rather than defending yesterday’s answer.
A problem to solve, a team to support, or an idea to explore?